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Twitter is developing new feature to roll out labels for automated accounts (or bot accounts), the company announced Thursday. “Examples of automated accounts you might see on Twitter include bots that help you find vaccine appointments and disaster early warning systems,” Twitter said in an FAQ. “When these accounts let you know they’re automated, you get a better understanding of their purpose when you’re interacting with them.”
Last year, the company finally solidified those plans, saying it would later introduce new features that would allow users to be able to distinguish between human-run accounts and those that were automated. When Twitter launched its account verification system in May, it reminded users that it would soon offer other ways to identify different types of accounts beyond the long-coveted blue badge — such as labels for bots.
What's a bot and what's not? We're making it easier to identify #GoodBots and their automated Tweets with new labels.
— Twitter Support (@TwitterSupport) September 9, 2021
Starting today, we’re testing these labels to give you more context about who you're interacting with on Twitter. pic.twitter.com/gnN5jVU3pp
"To be clear, Twitter doesn’t have any problem with those who run good bots, as it understands how automation can allow accounts to update people with helpful, relevant or, sometimes, just fun information. The company even celebrated a few of its favorite bots when announcing today’s developer news, including the public service account @earthquakesSF; a bot offering COVID-19 updates, @vax_progress; a bot that offers an ongoing breakdown of the last 100 bills introduced in Congress, @last100bills; an accessibility-focused bot, @AltTxtReminder; and others that just add value in their own way, like @met_drawings, which shares public domain works from The Met’s Drawings & Prints department, or the goofy @EmojiMashupBot, among others.
All these will be a part of the initial test group. Twitter is also less concerned with how consumers may use automation to update their own accounts, perhaps by using third-party tools like IFTTT to post links or other content.
“You are ultimately responsible for the actions taken with your account, or by applications associated with your account,” Twitter’s policy advises Twitter users. “Before authorizing a third-party application to access or use your account, make sure you’ve thoroughly investigated the application and understand what it will do.” It also adds that Twitter users that adopt automation will still need to adhere to Twitter’s guidelines."
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